Termos e condições (EN)

A. General Terms and Conditions

  • 1. Scope of Application
  • 2. Conclusion of the Contract
  • 3. Right to cancel
  • 4. Price and delivery costs
  • 5. Shipment and Delivery Conditions
  • 6. Liability for Defects
  • 7. Law, Jurisdiction and Contract Language

B. Client Information

  • 1. Information regarding the main Characteristics of the Goods and Services offered
  • 2. Information regarding the Conclusion of the Contract
  • 3. Information regarding payment and delivery
  • 4. Information regarding Storage of Contract’s Content
  • 5. Information regarding Technical Means to identify and correct Input Errors prior to Placing the Order
  • 6. Information regarding the Languages offered for Conclusion of the Contract
  • 7. Privacy Policy

A. General Terms and Conditions

1) Scope of Application

1.1 These Terms and Conditions of the company STEL Multimedia GmbH (hereinafter referred to as “Seller”) shall apply to all contracts concluded between the Customer and the Seller relating to all goods and/or services presented in the online shop of the Seller. The inclusion of the Customer’s own conditions is herewith objected to, unless other terms have been stipulated.

1.2 Customers pursuant to Section 1.1 are both consumers and entrepreneurs, whereas consumer is every natural person concluding a legal transaction for a purpose attributed neither to a commercial nor a self-employed occupational activity and entrepreneur is any natural or legal person or partnership with legal capacity acting in the performance of a commercial or self-employed occupational activity when concluding a legal transaction.

1.3 If a client acts as an entrepreneur pursuant to A, Section 1.2, any contractual relationships between the parties are governed by German law and the courts of the State where the Seller is domiciled will have exclusive jurisdiction over any dispute relating to these relationships.

2) Conclusion of the Contract

2.1 The product descriptions in the Autoradio24 shop do not constitute binding offers on the part of the Seller, but merely serve the purpose of submitting a binding offer by the Client.

2.2 The Client can place an order via the Autoradio24 integrated basket system.

2.2.1 If the Client places an order via the basket system by clicking on the button “submit order” in the final stage of the ordering procedure, this order is deemed to be a legally binding offer to buy the chosen amount of goods displayed on the respective product information page.

2.3 Immediately after submitting his order, Autoradio24 will send the client an e-mail confirming the Seller’s receipt of the order. The Seller can accept the Client's offer by email or by delivering the goods within seven days.

2.4 Order processing and contacting usually takes place via e-mail and automated order processing. It is the Client’s responsibility to ensure that the e-mail address he/she provides for the order processing is accurate so that e-mails sent by the Seller can be received at this address. Particularly, it is the Client’s responsibility, if SPAM filters are used, to ensure that all e-mails sent by the Seller or by third parties commissioned by the Seller with the order processing can be delivered.

3) Right to cancel

3.1 The Client has the right to cancel the purchase of a good without having to give a reason at any time within the period of seven working days, beginning on the day after he receives the goods. He has to tell in writing, or in another durable medium to the contact address of the supplier (vendor), if he wants to cancel. This includes letter, fax or email.

3.2 The cancellation shall be directed at:

STEL Multimedia GmbH
Päwesiner Weg 20
13581 Berlin
Fax: 0 30 - 75 65 02 55
E-Mail: stel-es@stel-multimedia.de

3.3 The Client must send the goods back to the Seller’s's address in their original condition at his own cost, unless the Seller delivered the goods to the consumer in error or the goods are damaged or defective. The Client must send the goods back as soon as possible. The Seller reserves the right to make a charge not exceeding his costs of recovery if the Client does not return the goods.

3.4 Once the Client has notified to the Seller that he wishes to cancel the contract, any sum debited to the Seller will be refunded as soon as possible and in any event within 30 days of the Client’s cancellation.

3.5 The Client has no right to cancel in case of the supply of

  • goods the price of which depends on fluctuations in the financial market which cannot be controlled by the vendor
  • goods made to the consumer’s own specification or clearly personalized or which by reason of nature cannot be returned or are liable to deteriorate or expire rapidly
  • audio or video recordings or computer software that the consumer has unsealed
  • newspapers, periodicals or magazines

4) Price and delivery costs

4.1 Prices include VAT (where applicable) but exclude delivery costs. Any possible additional delivery and dispatch costs are specified separately in the respective product description.

4.2 For deliveries to countries outside the European Union, additional costs may arise for individual cases such as additional taxes and/or duties, e.g. in terms of custom duties.

4.3 Payment can be processed via the PayPal payments system. Payments can be made by Banktransfer.

5) Shipment and Delivery Conditions

5.1 Should delivery to the Client not be possible, the assigned transport company returns the goods to the Seller and the Client bears the costs for the unsuccessful dispatch. This shall not apply if the Client hereby exercises his/her right of cancellation, or if he/she has been temporarily impeded to receive the offered goods, unless the Seller has given notice in an adequate period of time prior to the delivery.

5.2 Delivery will be made according to the information on the product pages after the order is accepted by the Seller.

5.3 The Seller cannot guarantee permanent or continuous availability of all products on his site. All orders are subject to availability. If the vendor is unable to deliver the goods, he has the right to cancel the contract. He has to refund all money paid by the consumer in relation to the contract including the postage and packaging.

6) Liability for Defects

The statutory liability for defects applies.

7) Law, Jurisdiction and Contract Language

7.1 These terms are governed by English law. The English courts will have exclusive jurisdiction over any dispute relating to these terms.

7.2 The contractual language is English and German.

B. Client Information

1) Information regarding the main Characteristics of the Goods and Services offered

The main characteristics of the goods and services are contained in the product description displayed in the Autoradio24 online shop.

2) Information regarding the Conclusion of the Contract

The conclusion of the contract shall be governed by Section 2 of these Terms and Conditions.

3) Information regarding payment and delivery

Payment will be made in accordance with Section 4 of these Terms and Conditions. Delivery will be made in accordance with Section 5 of these Terms and Conditions.

4) Information regarding Storage of Contract’s Content

The contract’s content will be stored by the Seller and will be sent to the Client in writing including these Terms and Conditions and Client Information (for example via e-mail, fax or letter) after the Client has submitted his order. In addition, the contract’s content will be stored by Autoradio24 and can be found by the Client in the customer login via the password-protected customer account established by Autoradio24.

5) Information regarding Technical Means to identify and correct Input Errors prior to Placing the Order

The Client can correct all the data entered via the usual keyboard and mouse function prior to submitting his binding order. In addition, prior to submitting the order, all data entered will be displayed in a confirmation window and can be corrected here as well, via the usual keyboard and mouse function.

6) Information regarding the Languages offered for Conclusion of the Contract

The contractual language is English or German.

7) Privacy Policy

Only such personal information will be collected the client gives to the vendor with a view to concluding a contract or to applying for email newsletters. Such personal information will exclusively be used to process the conclusion of a contract or a client’s inquiry.